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Full-Stack AI DeveloperUK Garage Missed-Call Lead Capture System · Automated missed-call lead capture for UK garages

UK Garage Missed-Call Lead Capture System

Turn missed garage calls into actionable leads automatically.

A lean, background lead-capture system built for UK garages. When a genuine customer call is missed, the system automatically sends a single SMS with a garage-specific form link, validates the customer's UK vehicle registration, captures the enquiry, and emails the garage — with no login, dashboard, or workflow changes required.

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UK Garage Missed-Call Lead Capture System

3–4 weeks

MVP delivery target

£39/month with Stripe

Subscription plan

1 SMS through Twilio

Per genuine missed call

100% automated

Lead capture workflow

Overview

What we built

A lean, background lead-capture system built for UK garages. When a genuine customer call is missed, the system automatically sends a single SMS with a garage-specific form link, validates the customer's UK vehicle registration, captures the enquiry, and emails the garage — with no login, dashboard, or workflow changes required.

The Challenge

Where it started

Garages often miss valuable customer calls while working on vehicles or serving customers. The goal was to recover those opportunities without introducing another dashboard, CRM, or process for garage staff to manage.

Missed calls were potential leads with no automated follow-up
The solution needed to work invisibly alongside the garage's existing phone setup
Duplicate webhook events could result in duplicate SMS messages
Vehicle registration needed to be validated before a lead could be submitted
Subscription status needed to automatically control service availability
The MVP had to remain lean, reliable, and cost-controlled
Our Approach

How we solved it

We built an event-driven system that handles the complete journey automatically, from missed-call detection through SMS lead capture, email delivery, subscription control, and internal administration.

Integrated webhook-based call events to identify genuine missed calls
Added call-level deduplication to ensure only one SMS is sent
Created a mobile-first lead form with UK vehicle registration validation
Connected transactional email delivery for structured lead notifications
Integrated Stripe subscriptions and webhooks to automatically enable or pause service
Added an internal read-only admin view for garage and lead management
Deployed the complete end-to-end MVP without requiring garage-side software access
ClientUK Garage Missed-Call Lead Capture System
Tech Stack
TwilioTransactional EmailGitHubREST APIsPostgreSQLNode.jsReactVPSStripeWebhooksSMS AutomationLead Capture
Industry
Automotive / SaaS
ServiceFull-Stack AI Developer
Our RoleFull-Stack Development · API Integrations · Automation · Payments · Deployment
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